At WeCare, your health and well-being are our top priorities. We combine the expertise of Agilus Diagnostics with our patient-centric approach, ensuring you receive the highest standards of care at every step of your diagnostic journey.

• Privacy Policy for WeCare Diagnostics Lab

  WeCare Diagnostics Lab is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, particularly when you use our home-based sample collection services.

  1. Collection of Information

  We collect the following types of information:

  • Personal Information: This includes your name, address, contact details, email address, and any other information provided by you during registration or when scheduling an appointment.
  • Health Information: We may collect health-related information such as test results, medical history, and physician details as required for diagnostic testing.
  • Payment Information: For billing purposes, we collect payment details like credit card or bank account information in a secure manner.

  2. Use of Information

  We use the information collected for:

  • Processing your diagnostic tests and delivering accurate results.
  • Scheduling and managing home-based sample collection services.
  • Communicating with you regarding appointments, test results, and relevant updates.
  • Improving our services and customer experience.

  3. Data Sharing

  WeCare Diagnostics Lab will not sell, rent, or share your personal information with third parties, except:

  • Agilus Diagnostics: As an authorized partner, we share test samples and relevant information with Agilus Diagnostics for processing and analysis.
  • Healthcare Providers: If required, we may share test results with your healthcare providers upon your request or based on medical need.
  • Legal Obligations: We may disclose your personal information if required by law, in response to legal requests, or to protect our rights.

  4. Data Security

  We implement strict security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and access control measures.

  5. Retention of Data

  WeCare Diagnostics Lab retains your personal information for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.

  6. Your Rights

  You have the right to:

  • Access your personal information.
  • Correct or update inaccurate information.
  • Request the deletion of your personal information, subject to legal requirements.
  • Withdraw consent for data processing, where applicable.

  7. Changes to the Privacy Policy

  WeCare Diagnostics Lab reserves the right to update this Privacy Policy at any time. Any changes will be communicated through our website or via email notifications.